Contact Joyem at Home: Visit Our Boutique or Get in Touch
Questions about a product, an order or the perfect gift? Email or WhatsApp us, or pop into our boutique at The Courtyard at Middleton Hall, open 10am to 4pm, Wednesday to Sunday.
Company Information
Joyem Limited
a: Unit 1, Middleton Hall Courtyard, Tamworth, Staffordshire, B78 2AE
what3words: ///gobbles.energy.sprouting
Joyem Home Fragrances & Joyem @ Home are trading styles of Joyem Limited, a registered company in England & Wales (CRN:15583653)
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The Courtyard at Middleton Hall
Today, you’ll find our little world nestled within The Courtyard at Middleton Hall, surrounded by nature, history and serenity.
It’s more than a shop to us.
It’s somewhere to experience JoYem.
To explore the fragrances.
To discover something unexpected.
To talk to us.
To find your favourite aroma.
And, hopefully, to leave with a little bit of JoYem in your heart.
We’re open Wednesday to Sunday, 10am to 4pm.
And if you can’t visit us, don’t worry.
Our JoYem experience doesn’t stop at the shop door.
You can contact us by email or WhatsApp and we’ll happily help you choose fragrances, create gifts or find something special, with the same care and attention we would give you in person.
Contact FAQs
You can use the form on this page, email us or message us on WhatsApp. We’ll get back to you as soon as we can.
We’re at The Courtyard at Middleton Hall, Unit 1, Middleton Hall Courtyard, Tamworth, Staffordshire, B78 2AE, open 10am to 4pm, Wednesday to Sunday.
Absolutely. Contact us by email or WhatsApp, and we’ll help you virtually, just as we would in the shop.
Our standard shipping is £5.00; however, orders over £25 come with free delivery. Please note that this is subject to change.
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and Klarna.
You can return any item within 14 days of receipt for any reason whatsoever for replacement, exchange, or refund. Enclose a note with your name, address and instructions. Please return items carefully wrapped and complete with packaging, and ensure that you obtain a proof of postage for your own security.
The customer is responsible for paying the cost of returning unwanted goods, unless the goods are faulty, in which case, contact us by phone for our return instructions. If you have any queries about returns, please contact us at welcome@joyem.co.uk, putting “Returns” in the subject line.
Yes! See our Workshops page for details.